Thank you for booking your child's birthday party with us!

We hope you find the following information useful as you continue to plan your party with us. Should you have specific questions at any time please contact reception on 01293 822238 or by email here >>

Inviting guests and finding us

We have two entrances for our Sports Centre (Balcombe Road and Smallfield Road). Please note at weekends our access is via Balcombe Road (the Smallfield Road entrance is closed at weekends). Here is a link you can forward to guests to help them find us on the day. Digital Invite >>

Arrival on the day
We aim to provide access to your party room at least 15 minutes before your party starts. Please note, we may have another party running before or after yours.  Our staff will set the room up for you and will help you lay out your food and drinks as well as organising the tables, chairs, table covering and decorations. We also request a prompt finish time to allow staff to clean and prepare for the next party.

Decorations
We provide basic decorations such as balloons and bunting. You are more than welcome to bring your own decorations as well to help enhance and personalise the party.

Tables, chairs and table cover
The basic price of the party includes tables, chairs and a table covering. You may wish to bring a coloured/themed covering to go on top but many parents are content with the one supplied. Please note you will need to bring along plates, cups and anything else required for the party food time. The table cloths we use can be seen in the videos on the party page here.

Please also remember to bring

Please bring a cake knife and lighter/matches. We do keep these at the centre for emergencies but we always prefer parents to bring them if possible. Also, don't forget the cake and candles!

 

Tea and coffee

Tea and coffee is available for guests at £2 per cup from reception. Tea and coffee for the parents of the birthday child(ren) is free of charge. Please just request this at reception throughout your party.

Specific requests when booking your party
We do welcome specific requests for your party. However we can’t guarantee to accommodate everything but we do try our best! Common requests include specific songs or games. For example, if you want to play pass-the-parcel and supply the parcel, we’ll organise the game!

Requesting changes to your party after making your booking
Whilst we will try to accommodate your requests including date changes these will be entirely at Blue Leisure’s discretion. Changes to party dates may involve loss of deposit if your request is received more than seven days after you have made your booking. 
Please make your request by email here >>


Cancellation policy
If you need to cancel your party for whatever reason we will apply the following charges:

  • Cancellation of your party with 35 days or more to go to party date:

            You will lose your deposit

  •  Cancellation of your party with 34 days to go but not less than 15 days to go to party date:

             You will be charged half  of the balance remaining of your basic party price

  •   Cancellation of your party with 14 days or less to go to party date:

             You will be charged the whole of the remainder of the basic party price.

Contact Information
Sports Centre Telephone: 01293 822238
Sports Centre Email >>

Please feel free to contact us if you require any further information about any of our extra options. However we do ask that all requests to book extra options are made by email only here >>

Thank you. Have a great party!

​Oakwood Sports Centre